Privacy policy

Who we are

I Aberdeen Software is a trading name of I Aberdeen Ltd. For enquiries about personal information, contact contact@iaberdeensoftware.co.uk.

Information we collect

When you use our contact form, we receive your name, email address, message, enquiry category and, if supplied, your company name. If you email us directly, we receive the information you choose to send. Our website hosting provider may process technical information, such as IP addresses and request logs, to deliver and protect the site. If you agree to analytics cookies, Google Analytics may collect information about page visits, interactions, approximate location, device and browser characteristics, and online identifiers.

Why we use it

We use enquiry information to respond to your questions, discuss potential work, and maintain relevant correspondence. Our usual lawful basis for responding to general enquiries is legitimate interests; where you ask us to take steps towards a contract, we may rely on steps taken at your request before entering a contract. We may also retain information where necessary to meet legal obligations.

Who processes it

Our website is hosted using Netlify, which processes website requests and contact form submissions. We use Microsoft 365 to receive and manage enquiry email. If you accept analytics, Google provides Google Analytics 4 measurement services. These service providers may process information on our behalf under their applicable terms and safeguards. Where personal information is transferred outside the UK, we rely on applicable legal safeguards.

How long we keep it

We keep correspondence only for as long as reasonably necessary to manage enquiries, any resulting business relationship, and applicable legal requirements. Retention periods depend on the nature of the enquiry. You may contact us to ask about information we hold about you.

Cookies and analytics

We use Google Analytics 4 (measurement ID G-LRXRW0B9QZ) only if you select “Accept analytics”. Google Analytics helps us understand visits and how people use our website. It may set analytics cookies such as _ga and _ga_*, which commonly last for up to two years, and process associated usage information. We rely on your consent for optional analytics cookies and associated analytics processing. No Google Analytics script is loaded before you consent.

We remember your cookie choice in your browser's local storage. You can change it at any time using “Cookie settings” in the website footer. Rejecting analytics will prevent further analytics loading; changing your preference does not automatically remove cookies previously set by Google. You can clear those using your browser settings. Essential technical functions may involve browser storage or similar technologies used by our hosting provider. Links to third-party websites are subject to those websites' own privacy policies.

Your rights

Under UK data protection law, you may have rights to access, correct or erase your information, restrict or object to certain processing, and receive information about how it is used. These rights depend on the circumstances. Contact us at contact@iaberdeensoftware.co.uk to make a request. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy when our website or processing practices change. The latest version will appear on this page.